Privacy Policy

Effective date: 26-08-2026

Plumbing Hickory, NC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect through our website at https://plumbinghickory.com and when you contact us, how we use it, and your choices.

Information we collect

We collect information you give us directly, and some information automatically.

Information you provide:

  • Contact details such as your name, phone number, and email
  • Your service address in the Hickory area
  • Details about your plumbing issue or request
  • Any other information you include in a form, call, text, or email

Information collected automatically:

  • Basic device and usage data such as IP address, browser type, pages visited, and time on site
  • Cookies and similar technologies used to run the Site and understand how it is used

How we use your information

We use your information to:

  • Respond to your requests and schedule and provide plumbing services
  • Contact you about your job, estimate, or appointment
  • Improve our website and services
  • Send updates or offers if you have asked to receive them
  • Meet legal, tax, and safety obligations

How we share your information

We do not sell your personal information. We may share it with:

  • Service providers that help us operate, such as scheduling, hosting, analytics, or communications tools
  • A financing partner, only if you choose to apply for financing
  • Authorities or others when required by law or to protect rights and safety

[PLACEHOLDER: list the specific third-party tools you actually use, for example Google Analytics, a form or CRM provider, a call-tracking service, or a financing partner.]

Cookies and analytics

Our Site uses cookies and analytics to function and to help us understand traffic. You can control cookies through your browser settings. [PLACEHOLDER: if you use Google Analytics or ad pixels, name them and, if required for your visitors, add a cookie-consent banner.]

Data retention

We keep your information only as long as needed to provide services, meet legal obligations, and resolve disputes, then delete or de-identify it.

Your choices and rights

  • You can ask us to update or delete your information by contacting us.
  • You can opt out of marketing messages at any time.

Children’s privacy

Our Site and services are intended for adults. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted, with an updated effective date.

Contact us

Questions about your privacy? Contact us:

Plumbing Hickory, NC 1985 Tate Blvd, Hickory, NC 28602 Phone: (828) 742-8939 Email: info@plumbinghickory.com