Terms of Service

Effective date: 26-08-2026

Welcome to Plumbing Hickory, NC. These Terms of Service (“Terms”) govern your use of our website at https://plumbinghickory.com (the “Site”) and your engagement of our plumbing services. By using the Site or requesting service, you agree to these Terms.

1. Who we are

Plumbing Hickory, NC (“we,” “us,” “our”) is a plumbing company based at 1985 Tate Blvd, Hickory, NC 28602, serving Hickory and the surrounding Catawba County area. You can reach us at (828) 742-8939 or info@plumbinghickory.com.

2. Use of the Site

You agree to use the Site for lawful purposes only. You may not misuse the Site, attempt to disrupt it, or use it to infringe the rights of others. The content on the Site is provided for general information about our services and your area.

3. Service requests and scheduling

Submitting a form or calling us is a request for service, not a binding contract until we confirm the work and, where applicable, you approve a price. We aim to respond promptly, and we offer 24/7 emergency availability, but we do not guarantee a specific response time.

4. Estimates, pricing, and payment

We provide upfront pricing before beginning work. Estimates are based on the information available at the time and may change if the scope of work changes or if unforeseen conditions are found, in which case we will communicate the change before proceeding where reasonably possible.

Payment terms, accepted methods, and any financing are described at the time of service or on our financing page.

5. Workmanship and warranties

Except as expressly stated in writing, services are provided without other warranties, and manufacturer warranties on parts and equipment are provided by the manufacturer, not by us.

6. Customer responsibilities

You agree to provide safe, reasonable access to the work area, accurate information about the problem and property, and any relevant details such as the location of shutoffs, wells, or septic systems. Delays or issues caused by inaccurate information or restricted access are not our responsibility.

7. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim arising from our services or the Site is limited to the amount you paid for the specific service at issue. We are not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot be limited under North Carolina law.

8. Third-party links

The Site may link to third-party websites, such as authority resources. We are not responsible for the content or practices of those sites.

9. Intellectual property

The content, branding, and materials on the Site are owned by Plumbing Hickory, NC or used with permission and may not be copied or reused without our consent.

10. Governing law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in North Carolina.

11. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted, with an updated effective date. Your continued use of the Site or our services means you accept the current Terms.

12. Contact us

Questions about these Terms? Contact us:

Plumbing Hickory, NC 1985 Tate Blvd, Hickory, NC 28602 Phone: (828) 742-8939 Email: info@plumbinghickory.com